• The help desk is actively staffed from 7am-6pm EST / 6am-5pm CST.

   

• The fastest way to receive support is by phone.

   

• All other methods will receive a response in less than 24 hours.

Support is available after hours, only by phone. When requesting support by phone outside of business hours, you can leave a message with our main number for a call back from one of our technicians on the next business day. If it is an emergency, you can expect a call back within 4 hours.

We appreciate you using this service for emergencies only*.

* If you're calling to leave a message for one of our bench technicians, you can expect a call back on the next business day.